PRIVACY POLICY

DIVATECHIE Privacy Policy

This Privacy Policy describes how WWW.DIVATECHIE.CO.NZ

(the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

This Privacy Policy, together with our “Terms and conditions” and any other documents forming part of our Terms and Conditions (as described in our General Terms and Conditions of Use), sets out the basis on which any personal data we collect from you, or that you provide to us will be processed by us. Please read the following carefully to understand our views and practices regarding your data and how we will treat it. By visiting Our Website, you are accepting and consenting to the practices described in this Privacy Policy.
By using Our Website or any services we provide, you agree to be bound by this Privacy Policy (as amended from time to time).

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. This Privacy Policy refers to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

Examples of Personal Information collected: the version of the web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you and perform analytics on Site usage to optimize our Site.
Source of collection: Collected the data automatically when you access our Site using cookies, log files, web beacons, tags, Google tags, Google tracking or pixels
Disclosure for a business purpose: shared with our processor Shopify web-hosting provider.

Order information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection: to provide products or services to you to fulfil our contract, process your payment information, arrange for shipping, provide you with invoices and order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify, web-hosting providers, Inventory Software, IT systems administrators, Shopify apps for marketing (Facebook, Google, Instagram and more etc.), Rewards/loyalty points Apps, email subscriptions software, customer relationship management and accounting software, mailing houses, couriers companies, payment processors, Existing or potential suppliers, business partners or joint venture entities or partners, photographic analyzers, data entry service providers, electronic network administrators, debt collectors, and professional advisers such as accountants, solicitors, business advisors, and consultants.

Sharing Personal Information

As described above, we share your Personal Information with service providers to help us provide our services and fulfil our contracts with you. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful requests for information we receive, or otherwise protect our rights. Government agencies with statutory roles enabling them to request data from us include the Police, Inland Revenue and the Ministry of Business, Innovation, and Employment.
You may opt-in/out of marketing emails from DIVATECHIE during the checkout/account creation process via the My Account section on the DIVATECHIE website or through several clearly marked email newsletter sign-up forms on the DIVATECHIE website. If you no longer wish to receive marketing emails/newsletters from us, you can find and click on the unsubscribe link in each of our marketing emails, and we will opt you out from receiving future marketing-related correspondence.
We may share your information with selected third parties, including advertising platforms, to present offers and information about products and services we believe will interest you when visiting other websites. We sometimes run advertising campaigns where we share your email address and mobile number with Google, Facebook and other marketing companies to help us show you relevant content, offers and ads when you visit other websites. This also helps us avoid showing you information about products and services you’ve already purchased.
We may disclose your personal information to manufacturers or suppliers of products or services for a product warranty or guarantee fulfilment purposes, to facilitate repair of a product or where the manufacturer or supplier has advised that they need to contact you for any issues related to the quality or safety of the product or service you have purchased.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

Using Personal Information

We use your personal information to provide our services to you, including offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.

Cookies

A cookie is a small amount of information downloaded to your computer or device when you visit our Site. We use several different cookies, including functional, performance, advertising, social media, or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). It means you don’t have to re-enter this information each time you return to the Site or browse from one page to another. Cookies also provide information on how people use the website, whether it’s their first time visiting or if they are frequent visitors.

We use the following cookies to optimize your site experience and provide our services.